Call handling & caller ID
Integrates with 3CX / SIP phone systems. Caller name, address, warning flags and medical notes appear before the call is answered, and every call is logged.
Computer-Aided Dispatch · EMS Command · UAE
From the first ring to the hospital door — one command system.
SENTINEL 971 connects the emergency call, the dispatch centre, the ambulance crew and the receiving hospital in real time. Built in Abu Dhabi for UAE emergency medical services.
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Everything the response chain needs
Designed with dispatchers, paramedics and emergency departments — so every minute is accounted for.
Incident management
Structured call intake, automatic incident numbers, incident types and priorities, a full status timeline, notes, search and export.
Dispatch & units
Recommended unit type per incident, dispatch of available units, live unit status, stations, crews, plates and radio channels.
Live GPS tracking
Live unit positions on a UAE map through a Traccar GPS server, with route replay on the unit timeline.
Electronic Patient Care Report
An 11-section ePCR with vital signs and NEWS score, treatments, disposition, electronic signatures, ECG attachments and PDF export.
Hospital pre-alert
A hospital dashboard sorted by triage level with an alarm tone and a spoken announcement of unit, age, gender, complaint and ETA.
Mass Casualty Incident mode
One-tap MCI activation on every screen, triage tags, METHANE report and hospital capacity planning.
Roles & permissions
Admin-defined roles with per-page read / write permissions. Each user sees only the screens their role allows.
How it works
- Call receivedThe caller is identified automatically and an incident is created.
- Unit dispatchedThe nearest suitable unit is recommended and sent.
- Live trackingDispatch follows the unit on the map in real time.
- Patient careThe crew completes the electronic Patient Care Report on a tablet.
- Hospital readyThe hospital receives a spoken pre-alert before arrival.
Privacy by design
Role-based access, encrypted connections and strict data minimisation. Read our Privacy Policy.
Your account, your choice
You can delete your account at any time from inside the app or from this website.
Real human support
Open a support ticket and follow every reply with your private ticket link.